Privacy Policy


Who we are

The Perfume Specialist gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant Data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.


Information that we collect

The Perfume Specialist processes your personal information with your consent and to provide you with information on our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. 

The personal data that we collect from you is: -

  • Name
  • Personal/Business Email
  • Mobile Telephone Number


We collect information by means of an online form under the ‘Contact us’ option or ‘Register’ option to create an account with us.

The Perfume Specialist takes your privacy very seriously. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  

The purposes and reasons for processing your personal data are detailed below:

  • We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address.
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.

Your Rights

You have the right to access any personal information that The Perfume Specialist processes about you and to request information about: -

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source


If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us; and to exercise your data portability rights.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.


Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. 


Safeguarding Measures


The Perfume Specialist takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.


How Long We Keep Your Data

The Perfume Specialist only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under Maltese contract law to keep your basic personal data (name and contact details) for a maximum of 5 years after following the end of the contractual relationship after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.


Marketing

Occasionally, The Perfume Specialist would like to contact you with the products and services that we provide. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting The Perfume Specialist directly.

If you consent to us contacting you with the above-mentioned marketing and offers, please tick to say how you would like to be contacted: -


Post ☐    Email ☐    Telephone ☐    Text Message (SMS) ☐ 


Lodging A Complaint

The Perfume Specialist only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

The Perfume Specialist

No2, Triq il-Kapella tal-Miraklo, Attard​

[email protected]


Office of the Information and Data Protection Commissioner

Floor 2, Airways House, Triq il-Kbira, Tas-Sliema, SLM 1549

+356 2328 7100

[email protected]